Microsoft Partnership Expands with New Xbox Repair Program
Ivy Technology has expanded its long-standing partnership with Microsoft through the launch of the new Xbox Same Unit Repair (SUR) program across the EMEA region.
The project marks another important milestone in the relationship between the two organisations. Building on years of successful collaboration across warranty replacement, Exchange, Same Unit Repair, and SUR Lite services, Ivy has been selected to deliver Microsoft's EMEA Xbox SUR Repair program, reinforcing its position as a trusted strategic service partner.
The new service officially launched earlier this year and will continue to expand over the coming months, with additional Xbox and PCBA repair capabilities being introduced from May. This expanded scope reflects Microsoft's continued confidence in Ivy's operational excellence, technical expertise, and ability to deliver high-quality repair services at scale.
As the program continues to grow, Ivy is well positioned to support Microsoft's evolving service requirements across the EMEA region while delivering the quality, scalability, and technical expertise customers expect.
